Your privacy matters to us. This policy explains exactly what personal data phdream11 collects, why we collect it, how we use it, and the rights you hold under Philippine law.
This Privacy Policy applies to all personal data collected by phdream11 through the phdream11.lat website, the phdream11 login portal, and all related platform services. By registering and using phdream11, you consent to the data practices described herein. Please read this document carefully. If you do not agree, you must discontinue use of phdream11.
phdream11 ("the Platform," "we," "us," "our") operates an online casino and sports betting service accessible at phdream11.lat, serving registered players across the Philippines — including Metro Manila, Cebu, Davao, Quezon City, and other regions. As a data controller, phdream11 is committed to protecting the personal data of all users in accordance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations ("IRR").
This Privacy Policy governs the collection, use, storage, disclosure, and protection of personal data provided by or collected about players, visitors, and other individuals who interact with phdream11. It applies to data collected online through the website and the phdream11 login system, through customer support communications, and through payment processing activities.
This policy should be read in conjunction with the phdream11 Terms & Conditions, which form part of the overall agreement between the player and phdream11.
phdream11 collects only the personal data necessary to operate the platform, comply with legal obligations, and provide the best possible experience to Filipino players. The categories of data we collect include:
phdream11 collects personal data through the following channels:
Under the Philippine Data Privacy Act, phdream11 relies on the following legal bases for processing personal data:
phdream11 uses the personal data it collects for the following purposes:
phdream11 does not sell, rent, or trade your personal data to third parties for their independent marketing purposes. We share personal data only in the following circumstances:
phdream11 engages trusted third-party service providers to operate specific platform functions, including payment processing (GCash, PayMaya, BDO, BPI, Metrobank), KYC verification, IT infrastructure, customer support platforms, and analytics services. These providers are contractually obligated to process personal data only as directed by phdream11 and to maintain appropriate security standards.
Licensed game providers (including JILI Games, PG Soft, Evolution Gaming, Pragmatic Play, and others) may receive gameplay session data necessary to operate their games within the phdream11 platform. These providers are independently licensed and subject to their own data protection obligations.
phdream11 will disclose personal data to competent Philippine government authorities — including the AMLC, BIR, NPC, and law enforcement agencies — where required by law, court order, or legitimate regulatory request. Disclosures are limited to the minimum data necessary to satisfy the legal requirement.
In the event of a merger, acquisition, or sale of all or substantially all of phdream11's assets, player data may be transferred as part of the transaction. Affected players will be notified in advance of any such transfer and of any material change in data processing terms.
phdream11 uses cookies and similar technologies to operate the platform, maintain your phdream11 login session, and improve the user experience. The types of cookies used include:
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the phdream11 login system and other core features.
phdream11 retains personal data for as long as necessary to fulfil the purposes described in this policy, subject to applicable legal minimum retention requirements. Specific retention periods include:
When data is no longer required for any applicable purpose, phdream11 will securely delete or anonymise it in accordance with established data disposal procedures.
phdream11 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
Player Responsibility: phdream11's security measures protect data in transit and at rest. You are responsible for keeping your phdream11 login credentials confidential. Do not share your password with anyone. If you suspect your account has been compromised, contact phdream11 support immediately at [email protected].
As a data subject under the Philippine Data Privacy Act (RA 10173), you have the following rights with respect to your personal data held by phdream11:
Request a copy of the personal data phdream11 holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of data no longer necessary for its original purpose, subject to legal retention obligations.
Object to processing based on legitimate interests, including direct marketing.
Request your data in a structured, machine-readable format where technically feasible.
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your rights have been violated.
To exercise any of the above rights, submit a written request to [email protected] with the subject line "Data Privacy Request." phdream11 will respond within thirty (30) days. Identity verification may be required before processing certain requests.
phdream11 does not knowingly collect personal data from individuals under the age of 21. The platform's services are strictly prohibited for persons below this age. Age verification is conducted as part of the registration and KYC process.
If phdream11 becomes aware that personal data has been collected from an individual under 21 without parental or guardian consent, such data will be deleted immediately and the associated account will be permanently closed. Parents or guardians who believe a minor has accessed phdream11 should contact [email protected] immediately.
phdream11 reserves the right to update this Privacy Policy at any time to reflect changes in legal requirements, platform operations, or data processing practices. When material changes are made, phdream11 will notify registered players via an in-platform notification and/or email to the address on record. The updated policy will be posted on this page with a revised effective date.
Your continued use of phdream11 following notification of changes constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you must discontinue your use of phdream11 and may request account closure in accordance with the Terms & Conditions.
For any questions, concerns, or requests related to this Privacy Policy or phdream11's data processing practices, please contact:
Email: [email protected]
Subject Line: Privacy Policy Enquiry / Data Privacy Request
Response time: within 30 calendar days. For urgent security concerns such as suspected unauthorized account access, please mark your email URGENT and phdream11 support will prioritize your request.
For escalated complaints, you may also contact the National Privacy Commission of the Philippines (NPC) through their official channels.
All data transmitted through the phdream11 login portal and platform is encrypted end-to-end using the same standard as Philippine banks and major e-commerce platforms.
phdream11 processes all player data in full compliance with the Philippine Data Privacy Act of 2012 and the NPC's implementing regulations.
phdream11 does not sell, rent, or trade personal data to third parties for marketing purposes. Your data is used only to operate the platform and fulfil legal obligations.
Access, rectify, delete, or port your data. Object to marketing. All requests are handled within 30 days by phdream11's privacy team.
phdream11 retains data only as long as legally required or operationally necessary. Account and financial data is held for 5 years post-closure per AML law.
Financial transaction data is processed in compliance with RA 9160 (Anti-Money Laundering Act). Suspicious transactions are reported to the AMLC as required by law.
Contact the phdream11 privacy team at any time. Ready to play on a platform that takes your data seriously? Sign in to phdream11.
21+ only. Gambling involves risk. Play responsibly.